Advanced Specialist, Commercial Operations, L&d Cx

Celanese

Ciudad de Mexico, Distrito Federal, Mexico
Remote
Sap expertise required
Excel proficiency needed
Sharepoint knowledge essential
Celanese is seeking an Advanced Specialist in Commercial Operations for their Customer Experience (CX) team in Mexico City. The role focuses on designing and improving training programs, ensuring process governance, and supporting change management initiatives within customer service, logistics, and import/export functions

Job Summary

  • This role serves as a strategic partner to functional teams in Customer Experience to drive operational excellence.
  • The specialist is responsible for designing, implementing, and refining training programs for Customer Service, Logistics, and Import & Export functions.
  • Celanese is a global leader in chemistry with over 11,000 employees worldwide and $10.3 billion in net sales.

Matching Summary

Match Score: 85

Celanese is seeking an Advanced Specialist in Commercial Operations for their Customer Experience (CX) team in Mexico City. The role focuses on designing and improving training programs, ensuring process governance, and supporting change management initiatives within customer service, logistics, and import/export functions.

Skills & Requirements

Must-have

  • SAP expertise required
  • Excel proficiency needed
  • SharePoint knowledge essential
  • Customer Service process understanding
  • Logistics domain knowledge
  • Import & Export operations experience
  • Project management skills

Nice-to-have

  • Strong communication skills
  • Creativity and adaptability
  • Sound judgment sense of urgency
  • Attention to detail
  • Innovative proactive approach
  • Analytical skills

Key Requirements

  • Experience in development and change management
  • Process governance and audit readiness support
  • Stakeholder management across CX functions

Work Rights

Not specified

Tailored Resume

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