Sw/app/cloud Tech Support Analyst

Accenture

Advanced proficiency in fortinet solutions
Advanced proficiency in cisco nexus
Bachelor's degree in relevant field
This role allows you to engage deeply with Fortinet Solutions while configuring and integrating telecommunication network elements

Job Summary

  • This role allows you to engage deeply with Fortinet Solutions while configuring and integrating telecommunication network elements.
  • You will manage incident management queries with a focus on troubleshooting, fault handling, and correlating alarms to create efficient resolution processes.
  • The position requires monitoring Quality of Service and managing Service Level Agreements to drive continuous improvement within the team.

Matching Summary

This role allows you to engage deeply with Fortinet Solutions while configuring and integrating telecommunication network elements.

Skills & Requirements

Must-have

  • Advanced proficiency in Fortinet Solutions
  • Advanced proficiency in Cisco Nexus
  • Bachelor's Degree in relevant field

Nice-to-have

  • Advanced Enterprise Network Operations
  • Intermediate problem-solving skills
  • Advanced Network Performance Management

Key Requirements

  • Minimum of 1 year experience in relevant related skills
  • Bachelor's Degree in relevant field of studies

Work Rights

Not specified

Tailored Resume

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