Global Technical Support Informatics Applications Engineer

Danaher Corp

Eastern US, United States
Base: $120,000-$135,000 annually; bonus/equity: el...
Fully remote
Bachelor's degree with 3+ years supporting laboratory middleware
Experience with data innovations, epic beaker, cerner oracle health or life science lis
Strong computer networking and lis implementation experience
Danaher Corporation's Beckman Coulter Life Sciences is seeking a Global Technical Support Informatics Applications Engineer to provide remote and on-site support for laboratory middleware and networking solutions. The ideal candidate will possess a relevant degree and experience in laboratory informatics, strong technical troubleshooting skills, and a commitment to customer service in a fully remote role

Job Summary

  • This role provides remote and on-site field system support for hardware, software applications, and networking to customers and field personnel in the life sciences sector.
  • The position requires investigating complex problems through remote data stream collection and collaborating with account networks, LIS, and security personnel in virtual server environments.
  • Candidates will have the opportunity to coach and mentor field engineers while applying cloud-based solution architecture knowledge within a culture of continuous improvement.

Matching Summary

Match Score: 85

Danaher Corporation's Beckman Coulter Life Sciences is seeking a Global Technical Support Informatics Applications Engineer to provide remote and on-site support for laboratory middleware and networking solutions. The ideal candidate will possess a relevant degree and experience in laboratory informatics, strong technical troubleshooting skills, and a commitment to customer service in a fully remote role.

Salary

Base: $120,000-$135,000 annually; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Comprehensive package including PTO, medical/dental/vision insurance, and 401(k)

Skills & Requirements

Must-have

  • Bachelor's Degree with 3+ years supporting laboratory middleware
  • Experience with Data Innovations, EPIC Beaker, Cerner Oracle Health or Life Science LIS
  • Strong computer networking and LIS implementation experience
  • Valid driver's license with acceptable driving record
  • Ability to lift up to 50lb equipment

Nice-to-have

  • Diagnostics Laboratory Informatics and Automation applications experience
  • Familiarity with Standard Laboratory Practices including Quality Control
  • Knowledge of regulatory requirements and record keeping
  • Cloud-based solution architecture deployment knowledge

Key Requirements

  • Bachelor's Degree required
  • 3+ years supporting laboratory middleware
  • Valid driver's license required
  • Residency in eastern half of US required
  • Travel up to 75% within North America

Work Rights

Not specified

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