Membership Sales Desk Full Time

BJ's Wholesale Club

Base: $16.75 - $20.52 ph; bonus/equity: not specif...
Not specified
Active pitching of membership programs
Resolving member concerns and escalations
Executing club policies and procedures
BJ’s Wholesale Club is seeking a full-time Membership Sales Desk Associate who will focus on customer service, membership sales, and support. The role involves engaging with members to promote loyalty programs and ensure a positive shopping experience while adhering to company policies

Job Summary

  • The role is responsible for executing acquisition strategies, renewing memberships, and cross-selling BJ's Loyalty Programs to drive business growth.
  • Team members must deliver superior customer service by resolving inquiries, processing returns, and maintaining a safe and positive environment for all members.
  • Employees receive weekly pay, free club memberships, generous paid time off, and comprehensive health benefits including a 401(k) match.

Matching Summary

Match Score: 75

BJ’s Wholesale Club is seeking a full-time Membership Sales Desk Associate who will focus on customer service, membership sales, and support. The role involves engaging with members to promote loyalty programs and ensure a positive shopping experience while adhering to company policies.

Salary

Base: $16.75 - $20.52 per hour; Bonus/Equity: Not specified; Benefits: Weekly pay, free memberships, PTO, health plans, 401(k) match

Skills & Requirements

Must-have

  • Active pitching of membership programs
  • Resolving member concerns and escalations
  • Executing club policies and procedures
  • Maintaining GOLD Member Standards

Nice-to-have

  • Previous front line customer service experience
  • Proven success in goal achievement
  • Basic math skills preferred
  • Computer proficiency preferred
  • High energy and determination

Key Requirements

  • Prior front line or sales experience preferred
  • Results driven with proven success in goal achievement
  • Basic math skills preferred
  • Computer proficiency preferred

Work Rights

Not specified

Tailored Resume

Cover Letter