​coordenador(a) De Customer Service - Uberaba/mg Ou São Paulo/sp

Mosaic Company

Uberaba, Minas Gerais, Brazil
Post-sales customer relationship management
Manage delivery schedule and execution
Lead customer service team
The company is committed to diversity, inclusion, and continuous development, fostering an environment of respect and innovation

Job Summary

  • The company is committed to diversity, inclusion, and continuous development, fostering an environment of respect and innovation.
  • Responsibilities include managing post-sales customer relationships, overseeing delivery schedules, leading the customer service team, and resolving customer complaints.
  • Mosaic offers a comprehensive benefits package including health and dental plans, life insurance, profit sharing, and various employee assistance programs.

Matching Summary

The company is committed to diversity, inclusion, and continuous development, fostering an environment of respect and innovation.

Skills & Requirements

Must-have

  • Post-sales customer relationship management
  • Manage delivery schedule and execution
  • Lead customer service team
  • Customer complaint resolution
  • Manage delivery portfolio
  • Facilitate internal stakeholder relationships

Nice-to-have

  • Promote diversity and inclusion
  • Continuous professional development
  • Innovative work environment

Key Requirements

  • University degree in Administration or Production Engineering
  • Customer service experience
  • Leadership experience (including remote)
  • Sales planning and management
  • Proficiency in Office Suite
  • SAP knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter