Specialist 3, Customer Service Operations, Security Solutions
The Comcast Nbcuniversal Foundation Inc
Not specified; not specified; benefits: array of o...
Not specified (assumed variable schedule, including nights and weekends)
Experience with sentinel 1 and rapid 7
Leading customer-facing security calls
Designing process improvements and policies
The job posting seeks a Specialist 3 in Customer Service Operations for Comcast Business, focusing on security solutions. The role involves formulating policies, driving revenue, and improving customer service processes, preferably for candidates with experience in Sentinel 1 and Rapid 7
Job Summary
This role is responsible for formulating and implementing Customer Care Operations policies and setting performance standards.
The position involves leading customer-facing calls that provide security-related details to the customer's environment.
Comcast Business offers an array of personalized benefits to support employees physically, financially, and emotionally.
Matching Summary
Match Score: 80
The job posting seeks a Specialist 3 in Customer Service Operations for Comcast Business, focusing on security solutions. The role involves formulating policies, driving revenue, and improving customer service processes, preferably for candidates with experience in Sentinel 1 and Rapid 7.
Salary
Not specified; Not specified; Benefits: Array of options including physical, financial, and emotional support