Patient Service Representative - Full-time - Neurology (park Ridge)

Advocate Health

Park Ridge, Illinois, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Emr system registration
Answering multiple telephone lines
Resolving patient questions
Provides efficient, high-quality service to patients for appointments, information, bills, referrals, and other matters

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, referrals, and other matters.
  • Ensures accurate entry of billing information, reviews encounter forms for completeness, and enters patient charges into the EMR system.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Provides efficient, high-quality service to patients for appointments, information, bills, referrals, and other matters.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • EMR system registration
  • Answering multiple telephone lines
  • Resolving patient questions
  • Verifying insurance eligibility
  • Handling difficult callers

Nice-to-have

  • Customer service experience
  • Teamwork and collaboration
  • Adaptability to change

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult caller/customers/patients
  • CRT/PC experience in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter