Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, US
Base: $60,000-$85,000 annually; starting pyy: $60,...
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Monitor and resolve support tickets
Implement system changes via code
Create reports in power bi
** Driveway Finance Corporation (DFC) is seeking a Business Systems Analyst to join their hybrid team in Tigard, OR. The role involves resolving support tickets, implementing system enhancements, developing reports, and assisting with user onboarding, all while contributing to the company's mission of providing innovative automotive financing solutions. **

Job Summary

  • The role involves resolving support tickets, implementing system enhancements, and developing reports to improve the vehicle financing experience.
  • Candidates will collaborate with cross-functional teams to process incidents, coordinate responses, and ensure high-quality Tier 1 support.
  • The company offers competitive pay ranging from $60,000 to $85,000 annually along with comprehensive benefits including medical, dental, vision, and a 401(k) plan.

Matching Summary

Match Score: 75

** Driveway Finance Corporation (DFC) is seeking a Business Systems Analyst to join their hybrid team in Tigard, OR. The role involves resolving support tickets, implementing system enhancements, developing reports, and assisting with user onboarding, all while contributing to the company's mission of providing innovative automotive financing solutions. **

Salary

Base: $60,000-$85,000 annually; Starting pay: $60,000-$70,000; Benefits: Medical, Dental, Vision, 401(k)

Skills & Requirements

Must-have

  • Monitor and resolve support tickets
  • Implement system changes via code
  • Create reports in Power BI
  • Collaborate with internal teams
  • Assist with user onboarding and training

Nice-to-have

  • Experience with ServiceNow or FreshService
  • Strong customer service orientation
  • Ability to learn new tools quickly
  • Attention to detail and troubleshooting
  • Knowledge of JavaScript, Python, SQL

Key Requirements

  • Bachelor's degree or equivalent experience preferred
  • High school graduate or equivalent required
  • Must be 18 years or older

Work Rights

Not specified

Tailored Resume

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