Facilities Service Representative

ad.psu.edu

Base: $38,300.00 - $55,500.00; bonus/equity: not s...
Hybrid
Receive and prioritize maintenance service requests
Dispatch skilled trades technicians via radio
Utilize customized software systems for work orders
Penn State's Office of Physical Plant is hiring a Facilities Service Representative for their second shift operations, focusing on receiving, triaging, and dispatching maintenance requests. The position requires 2+ years of relevant experience and offers a competitive salary and benefits, including a substantial tuition discount

Job Summary

  • The Office of Physical Plant is seeking a Facilities Service Representative to support campus operations by receiving, triaging, processing, and dispatching both emergency and routine maintenance service requests.
  • This second shift position requires the candidate to utilize customized software systems to create work orders, track service requests, and maintain records while coordinating with skilled trades technicians.
  • Penn State offers a competitive benefits package including comprehensive medical, dental, vision coverage, robust retirement plans, substantial paid time off, and a generous 75% tuition discount.

Matching Summary

Match Score: 85

Penn State's Office of Physical Plant is hiring a Facilities Service Representative for their second shift operations, focusing on receiving, triaging, and dispatching maintenance requests. The position requires 2+ years of relevant experience and offers a competitive salary and benefits, including a substantial tuition discount.

Salary

Base: $38,300.00 - $55,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Receive and prioritize maintenance service requests
  • Dispatch skilled trades technicians via radio
  • Utilize customized software systems for work orders
  • Track progress of active work orders
  • Issue and troubleshoot physical keys and key systems

Nice-to-have

  • Conduct trends analysis on completed work orders
  • Assist with coordination of emergency events
  • Support office projects and administrative records
  • Maintain accurate records for contractors

Key Requirements

  • General Equivalency Diploma (GED) or High School diploma
  • 2+ years of relevant experience
  • Successful completion of background check(s)
  • Authorized to work in the U.S.

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter