Customer Service & Collections Representative

Caterpillar UK

Warsaw, Poland
Base salary + quarterly bonus; benefits: private m...
On-site (5 days a week)
Sending emails and payment reminders
Telephone and email contact with clients
Terminating contracts
Caterpillar UK is seeking a Customer Service & Collections Representative in Warsaw, Poland, to manage client communications regarding payments and support various administrative tasks. The position requires onsite work five days a week and emphasizes effective communication skills, experience in a similar role, and proficiency in both Polish and English

Job Summary

  • When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
  • The responsibilities include sending emails and payment reminders, telephone and email contact with clients regarding overdue payments, terminating contracts, and entering and updating data in the operating system.
  • We offer a full-time employment contract for 1 year with an option of further extension, base salary and quarterly bonus, and a comprehensive benefits package.

Matching Summary

Match Score: 85

Caterpillar UK is seeking a Customer Service & Collections Representative in Warsaw, Poland, to manage client communications regarding payments and support various administrative tasks. The position requires onsite work five days a week and emphasizes effective communication skills, experience in a similar role, and proficiency in both Polish and English.

Salary

Base salary and quarterly bonus; Benefits: private medical care, co-financing of a sport card, vacation subsidies; Not specified

Skills & Requirements

Must-have

  • Sending emails and payment reminders
  • Telephone and email contact with clients
  • Terminating contracts
  • Entering and updating data
  • Document archiving and administrative tasks
  • Preparing annexes and modifying contracts
  • Issuing accounting documents
  • Preparing various reports
  • Ongoing cooperation with other departments
  • Cooperation with insurance company

Nice-to-have

  • Ability to build strong relationships
  • Positive working atmosphere
  • Opportunities for growth

Key Requirements

  • Min. 1 year of professional experience
  • Native Polish speaker
  • Communicative English (min. B2 level)
  • Good command of MS Office tools
  • Experience with CRM systems
  • Ability to work under time pressure
  • Multi-tasking abilities
  • Readiness to work on-site 5 days a week

Work Rights

Not specified

Tailored Resume

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