Principal Customer Success Executive - Energy , Media And Telco

ServiceNow

Staines, United Kingdom
**
Enterprise saas transformation experience
C-level executive relationship management
Ai integration and thought leadership
** ServiceNow is seeking a Principal Customer Success Executive for its Energy, Media, and Telco sectors in Staines, UK. The role focuses on leading post-sales activities, driving customer success and digital transformation, while fostering relationships with C-level executives. **

Job Summary

  • The Principal Customer Success Executive is accountable for driving strategic leadership and execution of post-sales activities within the most valuable accounts.
  • This role requires partnering with C-level executives to deliver on business outcomes and guide seamless delivery of business transformation initiatives.
  • The ideal candidate must have extensive experience leading large-scale digital transformations within SaaS environments and advising at the executive level.

Matching Summary

Match Score: 75

** ServiceNow is seeking a Principal Customer Success Executive for its Energy, Media, and Telco sectors in Staines, UK. The role focuses on leading post-sales activities, driving customer success and digital transformation, while fostering relationships with C-level executives. **

Skills & Requirements

Must-have

  • Enterprise SaaS transformation experience
  • C-Level executive relationship management
  • AI integration and thought leadership
  • Strategic account management
  • Digital business transformation

Nice-to-have

  • Management consulting background
  • Cross-functional stakeholder alignment
  • Agile culture and risk-taking
  • Continuous learning mindset
  • Innovative solution advocacy

Key Requirements

  • Minimum 15 years in management consulting or leadership
  • Proven ability to engage senior executives
  • Deep expertise in technology-enabled business transformations

Work Rights

Not specified

Tailored Resume

Cover Letter