Senior Case Management Assistant - Days

Geisinger Health

Danville, PA, United States
Appointment scheduling services
Multi-channel communications
Patient and physician coordination
This role provides seamless appointment scheduling services by matching physician-specific guidelines with patient preferences using technology

Job Summary

  • This role provides seamless appointment scheduling services by matching physician-specific guidelines with patient preferences using technology.
  • Employees receive full benefits starting on day one, including health, dental, vision, life insurance, disability coverage, and a 401(k) plan with automatic contributions.
  • The company values kindness, excellence, learning, innovation, and safety while fostering a diverse and inclusive workforce.

Matching Summary

This role provides seamless appointment scheduling services by matching physician-specific guidelines with patient preferences using technology.

Skills & Requirements

Must-have

  • appointment scheduling services
  • multi-channel communications
  • patient and physician coordination
  • insurance and demographic data management
  • time management skills
  • teamwork and independent work

Nice-to-have

  • resource education for social determinants
  • collaborative and collegial work environment
  • commitment to kindness and excellence
  • innovation in patient care
  • safety focused environment

Key Requirements

  • High School Diploma or Equivalent (GED)
  • Minimum 1 year Customer Service experience
  • Ability to work scheduled day shifts
  • No exemption status (non-exempt role)

Work Rights

Not specified

Tailored Resume

Cover Letter