The Technical Advisor is a strategic customer-facing role responsible for managing the post-sales lifecycle of assigned customers while acting as their trusted cybersecurity advisor
Job Summary
The Technical Advisor is a strategic customer-facing role responsible for managing the post-sales lifecycle of assigned customers while acting as their trusted cybersecurity advisor.
This role helps organizations successfully adopt, operationalize, and maximize the value of the TrendAI security platform by combining deep cybersecurity expertise with strong customer engagement.
The Technical Advisor collaborates closely with Sales and internal teams to support account strategy, renewals, growth opportunities, and continuous product improvement.
Matching Summary
The Technical Advisor is a strategic customer-facing role responsible for managing the post-sales lifecycle of assigned customers while acting as their trusted cybersecurity advisor.
Skills & Requirements
Must-have
Customer lifecycle management
Cybersecurity platform optimization
Security architecture guidance
Customer engagement and relationship management
Threat detection and response strategies
Cloud and endpoint security expertise
Nice-to-have
Experience with industry security frameworks
Cross-team internal collaboration
Proactive risk identification
Strategic account planning support
Communicating with technical and executive stakeholders
Key Requirements
7+ years in cybersecurity roles
Experience with enterprise security teams and CISOs
Strong customer engagement skills
Ability to communicate with technical and executive stakeholders