Adult learning principles to content and facilitation
Play a critical role in supporting the organisation to deliver on capability requirements and make a real impact on customer experience
Job Summary
Play a critical role in supporting the organisation to deliver on capability requirements and make a real impact on customer experience.
Responsible for the successful implementation of all Franchisee, Corporate Store and support office initiatives, specifically in relation to the coordination, design, delivery and evaluation of development programs.
Experience in delivering and facilitating leadership programs to different audiences and learning styles is essential for success in this fast-paced role.
Matching Summary
Play a critical role in supporting the organisation to deliver on capability requirements and make a real impact on customer experience.
Skills & Requirements
Must-have
classroom facilitation and on the job training
coaching methodology when giving feedback
adult learning principles to content and facilitation
review of training materials and activities
collaborating with various stakeholders
Nice-to-have
delivering little moments of brightness
transform the ordinary into extraordinary
people orientated organisation
Key Requirements
Experience delivering leadership programs
Program manage multiple programs simultaneously
Strong attention to detail and organisation skills