Radiant Anlayst

Nordic

Madison, WI, US
Epic radiant certification required
Advanced troubleshooting within application
System build and testing experience
The role involves providing EHR design, build, testing, and advanced troubleshooting services for complex clients

Job Summary

  • The role involves providing EHR design, build, testing, and advanced troubleshooting services for complex clients.
  • Candidates must perform issue analysis, translate needs into requirement specifications, and manage multiple customer assignments simultaneously.
  • The position requires adhering to change control policies and maintaining accurate documentation in ticketing systems while meeting SLAs.

Matching Summary

The role involves providing EHR design, build, testing, and advanced troubleshooting services for complex clients.

Skills & Requirements

Must-have

  • Epic Radiant Certification required
  • Advanced troubleshooting within application
  • System build and testing experience
  • Ticketing system management skills
  • Change control policy adherence

Nice-to-have

  • Strong customer service track record
  • ITIL process knowledge preferred
  • Previous project management experience
  • Ability to work independently
  • Team collaboration and mentorship

Key Requirements

  • Post-secondary education or equivalent experience
  • 1+ year of experience implementing Epic modules
  • Epic Radiant certification with moderate functionality understanding

Work Rights

Not specified

Tailored Resume

Cover Letter