Technology Incident Management, Analyst,

BlackRock UK

Not specified; not specified; benefits include ret...
4d onsite
2+ years incident manager experience
Itil framework understanding
Cloud infrastructure experience
The role involves end-to-end management of incidents including leading investigation activities, meetings, and conference calls

Job Summary

  • The role involves end-to-end management of incidents including leading investigation activities, meetings, and conference calls.
  • Candidates must be willing to work weekends and start early at 6:30 AM SGT as part of the Mission Control organization.
  • BlackRock offers a hybrid work model requiring 4 days in-office per week along with benefits like Flexible Time Off and tuition reimbursement.

Matching Summary

The role involves end-to-end management of incidents including leading investigation activities, meetings, and conference calls.

Salary

Not specified; Not specified; Benefits include retirement plan, healthcare, and FTO

Skills & Requirements

Must-have

  • 2+ years Incident Manager experience
  • ITIL framework understanding
  • Cloud infrastructure experience
  • Application monitoring solutions
  • Data driven analytics tools
  • Scripting or basic development skills

Nice-to-have

  • Strong leadership capabilities
  • Collaborative action planning
  • Fast-paced environment adaptability
  • Excellent organizational skills
  • Self-advised ownership style

Key Requirements

  • 2+ years experience as Incident Manager
  • Experience working in Financial Services industry
  • Familiarity with ServiceNow or Remedy tools

Work Rights

Not specified

Tailored Resume

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