Coa Accelerator Client Subscription Manager

IQVIA

Multiple Locations
Fully remote
Account management for coa accelerator clients
Customer success initiatives and client engagement
Client feedback collection for product enhancement
Serve as the primary account manager for COA Accelerator clients, managing onboarding and ongoing support

Job Summary

  • Serve as the primary account manager for COA Accelerator clients, managing onboarding and ongoing support.
  • Drive customer success initiatives, monitoring engagement and proactively addressing challenges.
  • We operate in a truly multi-cultural, collegial and collaborative work environment that is rich in development and growth.

Matching Summary

Serve as the primary account manager for COA Accelerator clients, managing onboarding and ongoing support.

Skills & Requirements

Must-have

  • Account management for COA Accelerator clients
  • Customer success initiatives and client engagement
  • Client feedback collection for product enhancement
  • Subscription-based SaaS platforms
  • Virtual training delivery
  • AI tools for work

Nice-to-have

  • Collaborate with global teams
  • Develop and deliver solutions
  • Multicultural, collegial, and collaborative environment
  • Rewarding and progressive career

Key Requirements

  • 3 years experience in consulting / advisory / strategy
  • Life Sciences or related degree
  • COA / PRO space experience
  • Client-centric mindset
  • Consulting, sales or business development experience
  • Deep knowledge of Clinical Outcome Assessments
  • Proficiency in PowerPoint
  • Strong organizational and time management skills
  • Ability to work independently remotely
  • Familiarity with SaaS platforms
  • Understanding of clinical trial processes
  • Ability to analyze usage data
  • Comfort with virtual training tools
  • Fluency in English

Work Rights

Not specified

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