Warranty Program Manager

Dematic

Base: $82,875 to $121,550; bonus/equity: not speci...
Hybrid
End-to-end warranty process ownership
Cross-functional collaboration with engineering
Data analysis for warranty trends and risks
This role owns the end-to-end warranty process from terms to resolution while driving efficiency and cost optimization

Job Summary

  • This role owns the end-to-end warranty process from terms to resolution while driving efficiency and cost optimization.
  • The position requires collaborating with Project Engineering, Manufacturing, and R&D to reduce recurring issues and improve systems.
  • Candidates must possess strong analytical skills to forecast risks and present regular updates to senior leadership on performance.

Matching Summary

This role owns the end-to-end warranty process from terms to resolution while driving efficiency and cost optimization.

Salary

Base: $82,875 to $121,550; Bonus/Equity: Not specified; Benefits: Competitive Compensation and Benefits

Skills & Requirements

Must-have

  • End-to-end warranty process ownership
  • Cross-functional collaboration with engineering
  • Data analysis for warranty trends and risks
  • Customer issue resolution and blocking issues
  • Strategic cost optimization initiatives

Nice-to-have

  • Lean Six Sigma or Quality certification
  • Direct customer contact experience
  • SAP working experience
  • Engineering background preferred
  • Influence-driven collaborative environment

Key Requirements

  • Bachelor's degree in Business, Engineering, or related field
  • 5+ years of experience in warranty management or quality
  • Ability to travel up to 20%

Work Rights

Not specified

Tailored Resume

Cover Letter