Customer Support Engineer I - Iot/hardware

Tekion Corp

Bengaluru, India
On-site
Customer support engineer experience
Troubleshooting system issues
Understanding application functionally and technically
Tekion is positively disrupting an industry that has not seen any innovation in over 50 years with the first and fastest cloud-native automotive platform

Job Summary

  • Tekion is positively disrupting an industry that has not seen any innovation in over 50 years with the first and fastest cloud-native automotive platform.
  • The core responsibilities include taking ownership of customer issues, researching and diagnosing problems, and escalating unresolved issues to appropriate internal teams.
  • Tekion is building the only cloud-native platform transforming the automotive retail industry with cutting-edge technology, big data, machine learning, and AI.

Matching Summary

Tekion is positively disrupting an industry that has not seen any innovation in over 50 years with the first and fastest cloud-native automotive platform.

Skills & Requirements

Must-have

  • Customer Support Engineer experience
  • troubleshooting system issues
  • understanding application functionally and technically
  • handling customer issues
  • using ticketing tools

Nice-to-have

  • disrupting industry with innovation
  • cutting-edge technology
  • big data, machine learning, AI
  • entrepreneurial spirit
  • inventing new technology

Key Requirements

  • Experience as an Application/Product/Customer Support Engineer
  • Ability to learn employer-specific software
  • Complex problem solving skills
  • Written and verbal communication skills
  • Ability to diagnose & address application issues
  • Basic understanding of IoT and software
  • Ready for rotational shifts

Work Rights

Not specified

Tailored Resume

Cover Letter