Guest Experience Lead | South Galena St, Aspen Co

Lululemon

Aspen, Colorado, United States
Base: $25.75 - $29.63ph; bonus/equity: $2.00ph tar...
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Guest experience framework
Technical product education
Drive store performance
** Lululemon is seeking a Guest Experience Lead in Aspen, Colorado, responsible for enhancing customer interactions and overseeing technical product education within the store. The ideal candidate will have a background in retail or customer experience, with leadership qualities to motivate and develop a team. **

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by overseeing technical product education and driving store performance.
  • Core responsibilities include bringing the lululemon guest experience framework to life, leading from the floor as Supervisor on Duty, and ensuring operational excellence.
  • The role involves participating in the hiring process, addressing team member performance, and contributing to a respectful and inclusive team environment.

Matching Summary

Match Score: 75

** Lululemon is seeking a Guest Experience Lead in Aspen, Colorado, responsible for enhancing customer interactions and overseeing technical product education within the store. The ideal candidate will have a background in retail or customer experience, with leadership qualities to motivate and develop a team. **

Salary

Base: $25.75 - $29.63/hour; Bonus/Equity: $2.00/hour target bonus; Benefits: Extended health and dental, mental health plans, PTO, retirement matching, discount, fitness classes, parenthood top-up

Skills & Requirements

Must-have

  • Guest experience framework
  • Technical product education
  • Drive store performance
  • Supervisor on Duty
  • In-store readiness
  • Daily business data interpretation

Nice-to-have

  • Inclusive team environment
  • Supportive working relationships
  • Fun and productive environment
  • Navigates uncertainty and ambiguity
  • Recovers quickly from setbacks

Key Requirements

  • 1 year retail or customer experience
  • Experience leading, mentoring, or delegating
  • Legally authorized to work in the country
  • Ability to travel to assigned store

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter