Front Office Manager

BHC

Forbes five-star service standards
Luxury property leadership experience
Infor hms knowledge preferred
The Front Office Manager serves as a key leader ensuring seamless guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control

Job Summary

  • The Front Office Manager serves as a key leader ensuring seamless guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control.
  • This role requires championing operational excellence and Forbes Five-Star standards while cultivating top-tier talent within the team.
  • The position involves representing the Director of Front Office in their absence and ensuring brand standards are exceeded at every touchpoint.

Matching Summary

The Front Office Manager serves as a key leader ensuring seamless guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control.

Skills & Requirements

Must-have

  • Forbes Five-Star service standards
  • Luxury property leadership experience
  • Infor HMS knowledge preferred

Nice-to-have

  • Strategic mindset for daily operations
  • Empathy and professional presence
  • Collaborative cross-department partnership

Key Requirements

  • 4-year degree in hospitality or related studies
  • Minimum 2 years luxury or Forbes-rated property experience
  • Progressive track record in Front Office operations leadership

Work Rights

Not specified

Tailored Resume

Cover Letter