Customer Account Manager

Menasha Corporation

Oconomowoc, WI, US
Onsite
3-5 years customer support experience
High school diploma or equivalent
Strong verbal and written communication skills
Menasha Corporation is seeking a Customer Account Manager for their ORBIS division in Oconomowoc, WI. The ideal candidate will have strong communication skills and experience in customer support or account management, thriving in a fast-paced environment

Job Summary

  • The role serves as the primary point of contact for assigned customer accounts and sales personnel, managing the full order lifecycle from receipt to delivery.
  • Menasha Corporation offers a collaborative culture committed to quality, innovation, and continuous improvement within the packaging and supply chain industry.
  • Employees will troubleshoot issues, navigate multiple systems including SAP and Salesforce, and contribute to building long-term customer partnerships.

Matching Summary

Match Score: 85

Menasha Corporation is seeking a Customer Account Manager for their ORBIS division in Oconomowoc, WI. The ideal candidate will have strong communication skills and experience in customer support or account management, thriving in a fast-paced environment.

Skills & Requirements

Must-have

  • 3-5 years customer support experience
  • High School Diploma or equivalent
  • Strong verbal and written communication skills
  • Ability to multitask in high-volume environment
  • Experience navigating SAP, SharePoint, Salesforce

Nice-to-have

  • Bachelor's Degree preferred
  • ISO-certified manufacturing environment experience
  • Customer loyalty strategies knowledge
  • Continuous improvement initiatives participation
  • Team-oriented mindset with leadership ability

Key Requirements

  • High School Diploma required
  • 3-5 years customer support or account management experience
  • Prior ERP experience (SAP preferred) is beneficial

Work Rights

Not specified

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