End User Services Engineer

WPP

Türkali, , Turkey
On-site
On-site support services
Level 1 and 2 incident management
User account administration
This role will carry out the effective and efficient everyday technology operations for WPP ET, providing Level 1 and 2 support and assisting with project work

Job Summary

  • This role will carry out the effective and efficient everyday technology operations for WPP ET, providing Level 1 and 2 support and assisting with project work.
  • Deliver world-class, on-site support services to WPP employees, agencies, and visiting clients, ensuring IT deskside operations and standard technology services are delivered and supported.
  • We offer passionate, inspired people, scale and opportunity, and challenging and stimulating work with creative problem solvers.

Matching Summary

This role will carry out the effective and efficient everyday technology operations for WPP ET, providing Level 1 and 2 support and assisting with project work.

Skills & Requirements

Must-have

  • On-site support services
  • Level 1 and 2 incident management
  • User account administration
  • Asset procurement and lifecycle management
  • Cross-platform Windows and Mac support
  • Meeting room AV support

Nice-to-have

  • Customer-centred culture
  • Empathize and communicate effectively
  • Build excellent relationships
  • Can-do attitude
  • Unique line-of-business technologies

Key Requirements

  • 3 – 5 years in IT help desk/desk side support
  • Working knowledge of AV technology
  • Excellent problem-solving skills
  • Excellent written and verbal communication skills
  • Able to manage time effectively

Work Rights

Not specified

Tailored Resume

Cover Letter