$2.00 ph differential pyy upon completion of train...
On-site
Respond to customer inquiries
Process basic transactions
Address customer issues
Atmos Energy is seeking a bilingual Customer Support Associate for their Amarillo, Texas location, offering a competitive salary and comprehensive benefits. The role involves assisting customers with inquiries related to service connections, billing, and emergencies, while emphasizing effective communication and problem-solving skills
Job Summary
Responds to customers regarding service connections, disconnections, billing questions, and payment arrangements primarily by phone.
Processes basic transactions and requests, addresses customer issues using company policies, and corrects errors on customer accounts.
Offers comprehensive benefits including paid time off, retirement savings plan with company match, and various insurance options.
Matching Summary
Match Score: 85
Atmos Energy is seeking a bilingual Customer Support Associate for their Amarillo, Texas location, offering a competitive salary and comprehensive benefits. The role involves assisting customers with inquiries related to service connections, billing, and emergencies, while emphasizing effective communication and problem-solving skills.
Salary
$2.00 per hour differential pay upon completion of training and assessment
Skills & Requirements
Must-have
Respond to customer inquiries
Process basic transactions
Address customer issues
Correct customer account errors
Research account discrepancies
Handle emergency situations
Nice-to-have
Bilingual Spanish-English differential pay
Employee-focused culture
Rewarding work and work-life balance
Key Requirements
High school diploma or GED
Successful completion of Customer Service Assessment