InfraCom Group AB is seeking an IT Support Lead in Göteborg who will manage a support team focused on delivering high-quality service and team development. The ideal candidate should have strong leadership skills, experience in IT support, and a service-oriented mindset
Job Summary
The role involves leading both 1st and 2nd line support teams to ensure fast and professional customer assistance.
You will be responsible for daily staff management, coaching employees, and driving service quality improvements.
InfraCom offers a positive work culture where the team comes first and provides opportunities for career development.
Matching Summary
Match Score: 85
InfraCom Group AB is seeking an IT Support Lead in Göteborg who will manage a support team focused on delivering high-quality service and team development. The ideal candidate should have strong leadership skills, experience in IT support, and a service-oriented mindset.
Skills & Requirements
Must-have
Experience as IT Team Leader
Windows Server environment expertise
Network knowledge and troubleshooting
Service-oriented mindset
Fluent Swedish and English communication
Nice-to-have
Experience with complex IT environments
Google Workspace experience
Linux system experience
Key Requirements
Prior Team Leader experience in IT support
Strong background in Windows OS and Office 365
Excellent verbal and written Swedish and English skills