Itsm Intern - Summer 2026

Inspire Brands

Atlanta, Georgia, USA
Itsm frameworks
It support tools
Process improvement initiatives
The IT Service Management (ITSM) Intern will support the delivery, optimization, and documentation of IT services across the organization

Job Summary

  • The IT Service Management (ITSM) Intern will support the delivery, optimization, and documentation of IT services across the organization.
  • This role will assist with Incident, Change, and Problem Management, service request fulfillment, Knowledge Base updates, and process improvement initiatives.
  • The intern will gain hands‑on experience with ITSM frameworks, IT support tools, and cross‑functional collaboration within a corporate IT environment.

Matching Summary

The IT Service Management (ITSM) Intern will support the delivery, optimization, and documentation of IT services across the organization.

Skills & Requirements

Must-have

  • ITSM frameworks
  • IT support tools
  • process improvement initiatives
  • root-cause analysis
  • service metrics and SLAs

Nice-to-have

  • AI tools for enhancements
  • flavorful experiences
  • multi-brand restaurant company

Key Requirements

  • Bachelor’s degree in IT or related field
  • Experience with ITSM tools
  • Technical support experience

Work Rights

Not specified

Tailored Resume

Cover Letter