Senior Business Analyst – Servicenow Itsm

Takeda

Bengaluru, India
Hybrid
Servicenow itsm experience
Requirement gathering and analysis
Itil process knowledge
Takeda is seeking a Senior Business Analyst specializing in ServiceNow ITSM to join their Innovation Capability Center in Bengaluru, India. The ideal candidate will have extensive experience in business analysis, particularly in the realm of ServiceNow ITSM, and will play a key role in aligning business needs with technical solutions while ensuring compliance with regulatory standards

Job Summary

  • At Takeda, we are leading digital evolution and global transformation.
  • You will play a key role in gathering, analysing, and translating requirements into functional specifications.
  • Joining the ICC in Bangalore will give you access to high-end technology and a diverse network of colleagues.

Matching Summary

Match Score: 85

Takeda is seeking a Senior Business Analyst specializing in ServiceNow ITSM to join their Innovation Capability Center in Bengaluru, India. The ideal candidate will have extensive experience in business analysis, particularly in the realm of ServiceNow ITSM, and will play a key role in aligning business needs with technical solutions while ensuring compliance with regulatory standards.

Skills & Requirements

Must-have

  • ServiceNow ITSM experience
  • Requirement gathering and analysis
  • ITIL process knowledge

Nice-to-have

  • Agile/Scrum delivery experience
  • Strong stakeholder management skills
  • Experience in AI/ML and automation

Key Requirements

  • 6+ years as a Business Analyst
  • 4+ years focused on ServiceNow ITSM
  • ITIL Foundation certification required

Work Rights

Not specified

Tailored Resume

Cover Letter