Customer Banking Specialist - Inala

CBA New Digital Businesses Pty Ltd

Inala, Australia
25 hours per week, monday - friday, 11.15am - 4.15pm
Available for 25 hours per week roster
Monday to friday 11:15am to 4:15pm availability
Proven track record of exceptional customer service
The Commonwealth Bank of Australia is seeking a Customer Banking Specialist for its Inala branch, emphasizing exceptional customer service and effective communication skills. The role requires a commitment to a predetermined roster of 25 hours per week, with a preference for candidates who can speak Vietnamese

Job Summary

  • As the public face of CommBank, you will greet customers, understand their enquiries, and guide them to the appropriate channels.
  • You will build personal connections with customers through meaningful conversations and educate them on in-branch technology and digital banking options.
  • The role involves ensuring the branch runs effectively and efficiently while maintaining high customer satisfaction levels.

Matching Summary

Match Score: 85

The Commonwealth Bank of Australia is seeking a Customer Banking Specialist for its Inala branch, emphasizing exceptional customer service and effective communication skills. The role requires a commitment to a predetermined roster of 25 hours per week, with a preference for candidates who can speak Vietnamese.

Skills & Requirements

Must-have

  • Available for 25 hours per week roster
  • Monday to Friday 11:15am to 4:15pm availability
  • Proven track record of exceptional customer service

Nice-to-have

  • Vietnamese language skills strongly desirable
  • Experience in financial services or retail
  • Genuine interest in improving customer financial wellbeing

Key Requirements

  • Prior experience in Financial Services, Retail, or Hospitality
  • Excellent communication skills and professional demeanour
  • Ability to manage customer expectations professionally

Work Rights

Not specified

Tailored Resume

Cover Letter