Ict Support Officer

dcj.nsw.gov.au

Parramatta, NSW, AU
Base: $99,938 to $110,271 aud; bonus/equity: not s...
On-site
Ict hardware and systems support
Device deployment and asset management
End-user troubleshooting and support
As an ICT Support Officer within the Aboriginal Housing Office, you will ensure staff have reliable, secure, and well-managed technology to support essential services to Aboriginal communities across NSW

Job Summary

  • As an ICT Support Officer within the Aboriginal Housing Office, you will ensure staff have reliable, secure, and well-managed technology to support essential services to Aboriginal communities across NSW.
  • The role offers a challenging and rewarding career with competitive pay, flexible work conditions, and opportunities for training and development.
  • The Department of Communities and Justice fosters an inclusive and diverse workforce, emphasizing collaboration, adaptability, and integrity.

Matching Summary

As an ICT Support Officer within the Aboriginal Housing Office, you will ensure staff have reliable, secure, and well-managed technology to support essential services to Aboriginal communities across NSW.

Salary

Base: $99,938 to $110,271 AUD; Bonus/Equity: Not specified; Benefits: Super and annual leave loading

Skills & Requirements

Must-have

  • ICT hardware and systems support
  • Device deployment and asset management
  • End-user troubleshooting and support
  • Basic administration of ICT platforms
  • Customer focused communication skills
  • Cybersecurity practices contribution

Nice-to-have

  • Stakeholder engagement skills
  • Ability to manage competing priorities
  • Exposure to Salesforce, PMO365, CloudTRIM
  • Collaborative and inclusive work culture
  • Flexible and autonomous work environment

Key Requirements

  • Experience in corporate or government ICT support
  • Strong troubleshooting skills across hardware and systems
  • Experience managing ICT assets and device deployment
  • Exposure to platform administration and reporting
  • Customer focused communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter