Job Summary

• Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees through its AI-powered Experience Orchestration platform.
• As a Solutions Consultant, you will be at the forefront of technological innovation, combining creativity with AI-driven tools to build powerful, human-centered experiences.
• The role offers flexibility and independence, continuous learning opportunities focused on AI best practices, and collaborative innovation to co-create AI-enabled CX solutions.

Matching Summary

Salary

$123,100.00 - $216,500.00; Not specified; Medical, Dental, and Vision Insurance, Telehealth, Flexible work schedules, Open Time Off, 401(k) matching, Adoption Assistance, Fertility treatments

Skills & Requirements

Key Requirements

• Working knowledge of Agentic and/or Generative AI
• Experience building technical content
• Familiarity with LAMs, A2A patterns, MCP
• Experience in Cloud or SaaS environment
• Strong interpersonal and communication skills
• Bachelor’s degree preferred

Work Rights