It Technical Analyst

JOHNSON CONTROLS

Reynosa, Mexico
On-site
Administer it systems and recommend modifications
Provide advanced technical expertise
Level 2 support for internal customers
Johnson Controls is seeking an IT Technical Analyst to provide technical support for internal users and ensure the efficient operation of IT systems at their Reynosa, Mexico location. The ideal candidate should have significant experience in IT support, proficiency in multiple programming languages, and be bilingual in Spanish and English

Job Summary

  • The IT Technical Analyst will be responsible for providing technical support to internal users, ensuring the smooth operation of IT systems and applications.
  • This role involves troubleshooting technical issues, maintaining systems, and collaborating with IT teams to enhance operational efficiency.
  • Johnson Controls is a global leader in smart, healthy, and sustainable buildings, committed to driving innovation and excellence in building technologies.

Matching Summary

Match Score: 85

Johnson Controls is seeking an IT Technical Analyst to provide technical support for internal users and ensure the efficient operation of IT systems at their Reynosa, Mexico location. The ideal candidate should have significant experience in IT support, proficiency in multiple programming languages, and be bilingual in Spanish and English.

Skills & Requirements

Must-have

  • Administer IT systems and recommend modifications
  • Provide advanced technical expertise
  • Level 2 support for internal customers
  • Perform system monitoring and updates
  • Identify and resolve technical issues
  • Maintain security of computer systems
  • Assist in IT systems and database development

Nice-to-have

  • Enhance operational efficiency
  • Collaborate with IT teams
  • Work effectively with users

Key Requirements

  • Bachelor's degree in IT, Computer Science, or related field
  • +5 years of experience in IT support
  • Experience with ERP, QMS, and MES applications
  • Bilingual Spanish and English
  • Familiarity with IT service management tools
  • Knowledge in software development languages
  • Experience in database management including SSIS

Work Rights

Not specified

Tailored Resume

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