Senior Officer, Branch Digital Executive, Group Channel Digitalisation

UOB United Overseas Bank Limited

Singapore
Strong communication and customer service skills
Ability to provide advisory solutions
Comfortable with digital tools
The role bridges traditional banking services with digital transformation to ensure seamless customer experiences across all channels

Job Summary

  • The role bridges traditional banking services with digital transformation to ensure seamless customer experiences across all channels.
  • Employees will engage customers in both service and cash zones while advocating for digital-first solutions and self-serve channels.
  • The position requires maintaining operational efficiency and compliance while supporting daily branch activities and risk management.

Matching Summary

The role bridges traditional banking services with digital transformation to ensure seamless customer experiences across all channels.

Skills & Requirements

Must-have

  • Strong communication and customer service skills
  • Ability to provide advisory solutions
  • Comfortable with digital tools
  • Detail-oriented organizational skills
  • Compliance awareness

Nice-to-have

  • Customer-focused adaptable attitude
  • Commitment to continuous learning
  • Experience in banking products
  • Team collaboration mindset

Key Requirements

  • Diploma or Degree in Business, Finance, or related field
  • Periodic rotation across different branches
  • Adaptable to business needs

Work Rights

Not specified

Tailored Resume

Cover Letter