Service Bdc Administrator

Kia of Frisco Inc

Frisco, US
Range from $35,000-$65,000; not specified; medical...
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Handling inbound and outbound calls
Increase customer service satisfaction
Develop customer database
** Kia of Frisco, part of the Lithia & Driveway family, is seeking a full-time Service BDC Administrator to manage customer interactions and appointment setting within the dealership. The role emphasizes strong communication skills, customer service, and the ability to use technology effectively. **

Job Summary

  • The appointment setter utilizes their selling ability, computer skills, courteous phone manners and positive attitude to get clients in the door.
  • The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • We are committed to Growing our Company and Growing our People!

Matching Summary

Match Score: 75

** Kia of Frisco, part of the Lithia & Driveway family, is seeking a full-time Service BDC Administrator to manage customer interactions and appointment setting within the dealership. The role emphasizes strong communication skills, customer service, and the ability to use technology effectively. **

Salary

Range from $35,000-$65,000; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Handling Inbound and Outbound Calls
  • Increase customer service satisfaction
  • Develop customer database
  • Schedule appointments
  • Computer and phone skills

Nice-to-have

  • Positive attitude
  • Selling ability
  • Commitment to growth

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Ability to manage one’s own time effectively
  • Ability to type efficiently

Work Rights

Not specified

Tailored Resume

Cover Letter