Production Service Clerk

Ameritrack LLC

Moscow, TN, United States
Customer interaction via phone and email
Process orders and customer records
Maintain professional communication
Responsible for directly interacting with assigned customers, addressing inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication

Job Summary

  • Responsible for directly interacting with assigned customers, addressing inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication.
  • Supports order processing, customer records, consignment or service shipment paperwork, and escalates complex issues as needed.
  • We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

Matching Summary

Responsible for directly interacting with assigned customers, addressing inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication.

Skills & Requirements

Must-have

  • Customer interaction via phone and email
  • Process orders and customer records
  • Maintain professional communication
  • Superior math skills
  • Attention to detail
  • Work in a team environment

Nice-to-have

  • Empowered to be their best
  • Diverse learning opportunities
  • Positive impact on the world

Key Requirements

  • 3 to 6 months related experience
  • High School Diploma or GED preferred
  • Knowledge of appropriate software

Work Rights

Not specified

Tailored Resume

Cover Letter