Communications Strategy Manager

Avalara

Durham, NC, US
Not specified; not specified; pyid time off, pyid ...
Remote
4-6 years internal or gtm communications experience
Gtm operating model knowledge
Intranet publishing platform experience
Avalara is seeking a Communications Strategy Manager to oversee internal communications for its customer-facing organization. This role involves developing strategies and systems to ensure clear messaging across various channels, particularly as they relate to sales and product updates

Job Summary

  • This role owns the end-to-end GTM internal communications strategy for customer-facing organizations including Sales, Support, and Professional Services.
  • The position leverages AI tools to reduce noise, establish a single source of truth, and accelerate time-to-field for critical updates.
  • Avalara is an AI-first company where employees are expected to actively use AI to enhance productivity, quality, and innovation in their daily workflows.

Matching Summary

Match Score: 85

Avalara is seeking a Communications Strategy Manager to oversee internal communications for its customer-facing organization. This role involves developing strategies and systems to ensure clear messaging across various channels, particularly as they relate to sales and product updates.

Salary

Not specified; Not specified; Paid time off, paid parental leave, bonuses eligible, private medical/life/disability insurance

Skills & Requirements

Must-have

  • 4-6 years internal or GTM communications experience
  • GTM operating model knowledge
  • Intranet publishing platform experience
  • AI-enabled workflow tools proficiency
  • Field change management expertise

Nice-to-have

  • High-growth B2B SaaS environment experience
  • Global multi-regional sales team support
  • Change management certification (Prosci/ADKAR)
  • Executive communications background
  • Journalism background with storytelling skills

Key Requirements

  • Bachelor's degree in Communications, Marketing, Business, Journalism, or equivalent
  • 4-6 years of experience in internal or GTM communications
  • US-based work authorization required

Work Rights

Must be US-based

Tailored Resume

Cover Letter