Customer Service Representative

GENUINE PARTS COMPANY

Roanoke, VA, United States
Customer order processing
Inventory management
Customer relationship building
The role involves responding to customer inquiries, placing orders, negotiating prices, and ensuring inventory levels meet customer needs

Job Summary

  • The role involves responding to customer inquiries, placing orders, negotiating prices, and ensuring inventory levels meet customer needs.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, and paid time off.
  • The company is committed to equal opportunity employment and bases hiring decisions on ability, achievement, and experience without regard to protected characteristics.

Matching Summary

The role involves responding to customer inquiries, placing orders, negotiating prices, and ensuring inventory levels meet customer needs.

Skills & Requirements

Must-have

  • customer order processing
  • inventory management
  • customer relationship building
  • price negotiation within parameters
  • order entry via multiple channels
  • shipping method determination

Nice-to-have

  • process improvement
  • collaboration with account representatives
  • handling customer returns

Key Requirements

  • experience in customer service
  • knowledge of order entry systems
  • ability to negotiate pricing
  • work authorization in the US

Work Rights

Not specified

Tailored Resume

Cover Letter