Team Lead, Relationship Management - Grata

Datasite

London, United Kingdom
Hybrid
Customer success management
Account retention and growth
Team leadership and coaching
Grata is the leading private market dealmaking platform helping investors and corporate teams discover and win more deals

Job Summary

  • Grata is the leading private market dealmaking platform helping investors and corporate teams discover and win more deals.
  • This role involves managing a partial book of accounts while leading a small team of Relationship Managers to exceed commercial outcomes.
  • The company fosters a diverse and inclusive workforce and offers a hybrid work model with office presence in London on specific days.

Matching Summary

Grata is the leading private market dealmaking platform helping investors and corporate teams discover and win more deals.

Skills & Requirements

Must-have

  • customer success management
  • account retention and growth
  • team leadership and coaching
  • cross-functional collaboration
  • customer engagement strategies
  • data-informed decision-making

Nice-to-have

  • passion for developing people
  • excellent critical thinking skills
  • strong verbal and written communication
  • ability to work independently
  • hybrid work environment

Key Requirements

  • 4+ years customer success or relationship management
  • 1+ years managing or coaching customer success teams
  • proven success in onboarding, adoption, renewals, upsells
  • ability to lead initiatives in fast-paced environments

Work Rights

Not specified

Tailored Resume

Cover Letter