Workforce Management Expert

itinfinance.nl

Philippines
Not specified; not specified; not specified
5+ years operational experience
Forecasting and capacity modelling
Sql sas cognos python excel vba
The role involves designing and maintaining a strategic forecasting model for over 2000 FTEs across global retail countries

Job Summary

  • The role involves designing and maintaining a strategic forecasting model for over 2000 FTEs across global retail countries.
  • Responsibilities include optimizing work distribution models based on capacity, skills, and volume inflow to ensure efficient flow management.
  • Candidates must possess strong analytical skills and proficiency in data analysis tools like SQL, Python, and Excel to drive operational efficiency.

Matching Summary

The role involves designing and maintaining a strategic forecasting model for over 2000 FTEs across global retail countries.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 5+ years operational experience
  • Forecasting and capacity modelling
  • SQL SAS Cognos Python Excel VBA
  • Data driven decision making
  • Stakeholder management skills

Nice-to-have

  • KYC domain knowledge preferred
  • Result oriented proactive mindset
  • Master's degree in relevant field
  • Excellent English communication skills
  • Experience with overnight file handling

Key Requirements

  • Over 5 years complex operational experience
  • Master's degree in business or analytics
  • Proficiency in SQL SAS Cognos Python
  • Strong numerical and analytical understanding

Work Rights

Not specified

Tailored Resume

Cover Letter