Provision of 24x7 Information Security Monitoring and Surveillance services, involving identification of user security issues and extensive troubleshooting
Job Summary
Provision of 24x7 Information Security Monitoring and Surveillance services, involving identification of user security issues and extensive troubleshooting.
Providing high-level proactive technical support, including security configurations, security policy modification recommendations, and diagnostics of remote network security issues.
Professionally and courteously answer inbound security-related calls, create tickets, handle user inquiries, and escalate according to established procedures.
Matching Summary
Provision of 24x7 Information Security Monitoring and Surveillance services, involving identification of user security issues and extensive troubleshooting.