Front Office Assistant Manager

Sofitel Sydney Wentworth

Boston, United States
Base: 69,000 - 72,000 usd annually; bonus/equity: ...
On-site
Guest experience management
Front office operations
Supervise front desk staff
This role plays a crucial role in ensuring exceptional guest experiences and smooth front office operations

Job Summary

  • This role plays a crucial role in ensuring exceptional guest experiences and smooth front office operations.
  • The Assistant Front Office Manager’s is a key member of our team with the primary function to manage the daily operations of the front office.
  • Employee Benefit card offering discounted rates in Accor worldwide.

Matching Summary

This role plays a crucial role in ensuring exceptional guest experiences and smooth front office operations.

Salary

Base: 69,000 - 72,000 USD Annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Guest experience management
  • Front office operations
  • Supervise front desk staff
  • Handle guest complaints
  • Hotel PMS systems proficiency

Nice-to-have

  • Service-oriented manner
  • Detail-oriented
  • Team development
  • Problem-solving skills

Key Requirements

  • 1+ year progressive Front Office supervisory experience
  • 2 or 4 year college degree preferred
  • Proficiency in hotel PMS systems
  • Ability to work well under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter