It Business Consultant Customer Service (m/f/d)

Liebherr Machines Bulle SA

Kirchdorf/Oberopfingen, Germany
On-site
Business process analysis and optimization
Customer service domain knowledge
It requirements definition
You will act as the key interface between business and IT, advising divisions and companies on digital transformation initiatives

Job Summary

  • You will act as the key interface between business and IT, advising divisions and companies on digital transformation initiatives.
  • Your key tasks include analyzing and optimizing business processes, coordinating initiatives for conceptual studies, and collaborating with stakeholders to define IT requirements.
  • As an internationally successful family business, Liebherr offers a secure job, a unique variety of tasks, exciting development opportunities, and attractive remuneration and social benefits.

Matching Summary

You will act as the key interface between business and IT, advising divisions and companies on digital transformation initiatives.

Skills & Requirements

Must-have

  • Business process analysis and optimization
  • Customer Service domain knowledge
  • IT requirements definition
  • Workshop and presentation facilitation

Nice-to-have

  • Entrepreneurial needs development
  • Digital transformation initiatives
  • Creative work freedom

Key Requirements

  • Degree in Business Informatics, Business Administration, Computer Science, or comparable
  • Several years of consulting experience
  • Experience in process analysis and modeling (e.g., BPMN)
  • Fluent in German and English

Work Rights

Not specified

Tailored Resume

Cover Letter