Patient Svcs Rep

Advocate Aurora Health

Libertyville, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
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High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
** Advocate Aurora Health is seeking a full-time Patient Services Representative in Libertyville, IL, to provide high-quality service to patients regarding appointments, billing, and medical records. The role requires strong customer service skills, especially in a healthcare environment, and offers competitive compensation and a comprehensive benefits package. **

Job Summary

  • The role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments.
  • Employees are responsible for accurate billing entry, managing medical records, and resolving patient inquiries regarding tests and referrals.
  • Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, and paid time off.

Matching Summary

Match Score: 75

** Advocate Aurora Health is seeking a full-time Patient Services Representative in Libertyville, IL, to provide high-quality service to patients regarding appointments, billing, and medical records. The role requires strong customer service skills, especially in a healthcare environment, and offers competitive compensation and a comprehensive benefits package. **

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, dental, vision, and retirement

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving for billing issues

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult caller/customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter