Base: $19.80 - $29.70 ph; bonus/equity: not specif...
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High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
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Advocate Aurora Health is seeking a full-time Patient Services Representative in Libertyville, IL, to provide high-quality service to patients regarding appointments, billing, and medical records. The role requires strong customer service skills, especially in a healthcare environment, and offers competitive compensation and a comprehensive benefits package.
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Job Summary
The role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments.
Employees are responsible for accurate billing entry, managing medical records, and resolving patient inquiries regarding tests and referrals.
Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, and paid time off.
Matching Summary
Match Score: 75
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Advocate Aurora Health is seeking a full-time Patient Services Representative in Libertyville, IL, to provide high-quality service to patients regarding appointments, billing, and medical records. The role requires strong customer service skills, especially in a healthcare environment, and offers competitive compensation and a comprehensive benefits package.
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Salary
Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, dental, vision, and retirement
Skills & Requirements
Must-have
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
CRT/PC experience in customer service
Ability to lift up to 35 pounds
Nice-to-have
Working knowledge of eClinicalWorks system
Strong communication skills
Problem-solving for billing issues
Key Requirements
High school diploma or equivalent
One to two years related customer service experience