The Operations Manager will deliver excellent execution across the store while embedding consistent routines to improve availability, waste, and shrink metrics
Job Summary
The Operations Manager will deliver excellent execution across the store while embedding consistent routines to improve availability, waste, and shrink metrics.
You will lead with heart by recognizing effort and attitude, creating an environment where people feel valued, trusted, and motivated to step up.
This role requires a track record of improving availability, reducing waste, and managing shrink within a fast-paced large-format retail environment.
Matching Summary
The Operations Manager will deliver excellent execution across the store while embedding consistent routines to improve availability, waste, and shrink metrics.
Salary
Competitive salary; Not specified; Not specified
Skills & Requirements
Must-have
Managing diverse teams in large-format retail
Improving availability and reducing waste
Managing shrink and legal compliance
Coaching managers and shop floor teams
Understanding HR policies and ER cases
Nice-to-have
Building self-esteem and trust culture
Transparent decision-making and empathy
Driving healthy competition on trading floor
Creating space for open conversations
Celebrating initiative and ownership
Key Requirements
Experience managing diverse teams in large-format retail
Strong operational knowledge across food and non-food departments
Experience managing ER cases and understanding HR policies
Confidence in developing large teams and managing change