Customer Service Representative, Hvac

603

Jeffersonville, IN, US
Hybrid
Strong written and verbal communication skills
Proficiency in ms word, outlook, excel, and crm systems
Ability to work independently and manage multiple tasks
This hybrid position involves working directly with HVAC dealers and customers to ensure contract compliance and provide superior support

Job Summary

  • This hybrid position involves working directly with HVAC dealers and customers to ensure contract compliance and provide superior support.
  • The role requires acting as a connector between internal staff, clients, and vendors while resolving data discrepancies and processing administrative tasks.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.

Matching Summary

This hybrid position involves working directly with HVAC dealers and customers to ensure contract compliance and provide superior support.

Skills & Requirements

Must-have

  • Strong written and verbal communication skills
  • Proficiency in MS Word, Outlook, Excel, and CRM systems
  • Ability to work independently and manage multiple tasks

Nice-to-have

  • General or technical knowledge of HVAC equipment
  • Prior experience in warranty or insurance industry
  • Empathy, patience, adaptability, and proactivity

Key Requirements

  • Computer and software skills including CRM usage
  • Excellent interpersonal and organizational skills
  • Ability to stay calm during escalated situations

Work Rights

Not specified

Tailored Resume

Cover Letter