Lead Coordinator, Order Processing, Mix Order

Stryker Corporation

Osaka, Japan
**
Order processing and input
Customer inquiry response
Process improvement using ocr
** Stryker Corporation is seeking a Lead Coordinator for Order Processing in Osaka, Japan, to oversee order management and improve customer service operations. The ideal candidate will possess strong communication skills, a willingness to enhance workflows, and experience in customer service or sales assistance. **

Job Summary

  • Responsible for inputting order information into the system, arranging orders to the warehouse, and processing daily incoming orders.
  • Respond to inquiries from customers and related internal departments via email and telephone, and perform customer service duties in cooperation with the outsourcing company.
  • Improve operations to streamline order processing by utilizing OCR and strive to improve services to customers and internal sales divisions.

Matching Summary

Match Score: 75

** Stryker Corporation is seeking a Lead Coordinator for Order Processing in Osaka, Japan, to oversee order management and improve customer service operations. The ideal candidate will possess strong communication skills, a willingness to enhance workflows, and experience in customer service or sales assistance. **

Skills & Requirements

Must-have

  • Order processing and input
  • Customer inquiry response
  • Process improvement using OCR
  • Supply chain Order to Cash
  • Excel/Power BI data analysis
  • Collaboration with outsourcing companies

Nice-to-have

  • Leadership in medical device business
  • Proactive workflow management
  • Building strong stakeholder relationships

Key Requirements

  • Experience in Customer Service or Sales Assistant
  • Logical Thinking Skill
  • PC skills (Excel, Word, PowerPoint)
  • Report writing skill

Work Rights

Not specified

Tailored Resume

Cover Letter