Base: $34,750.00 - $44,900.00; bonus/equity: not s...
Deliver exceptional customer service
Identify customer needs
Provide financial advice and guidance
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions
Job Summary
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
Supports customer requests, handles transactions, and offers advice on digital banking options to ensure a seamless and fast banking experience.
Contributes to meeting branch business results and customer experience goals while adhering to risk and compliance processes.
Matching Summary
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
Salary
Base: $34,750.00 - $44,900.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans
Skills & Requirements
Must-have
Deliver exceptional customer service
Identify customer needs
Provide financial advice and guidance
Handle banking transactions and inquiries
Promote digital and self-serve options
Collaborate with branch partners
Follow risk and compliance policies
Nice-to-have
Creative problem-solving
Personalized customer experience
Continuous improvement mindset
Adaptable to changing schedules
Courage to approach customers
Key Requirements
Post-secondary degree or certification desirable
High-level knowledge of personal banking offers
Confident in using digital tools and applications
Basic knowledge of sales and business banking solutions