Quality, Risk & Delivery Excellence, Manager

PwC

Canada
Base: $112,400 - $162,400; bonus/equity: not speci...
Hybrid
Quality management processes
Data analysis for process improvement
Continuous improvement strategies
PwC is seeking a Quality, Risk & Delivery Excellence Manager to enhance the consulting delivery processes and maintain high-quality standards across its Canadian operations. This non-client facing role involves overseeing quality management, data analysis, and continuous improvement strategies to ensure exemplary consulting services. ###

Job Summary

  • This role is a non-client facing position focused on ensuring the quality of consulting services across all practice areas in Canada.
  • Responsibilities include quality management, data analysis for improvements, continuous improvement strategies, stakeholder engagement, reporting, and enhancing staff experience.
  • The successful incumbent will gain valuable experience in PwC’s delivery model and quality management, with potential transition to a client-facing role after 12-18 months.

Matching Summary

Match Score: 85

PwC is seeking a Quality, Risk & Delivery Excellence Manager to enhance the consulting delivery processes and maintain high-quality standards across its Canadian operations. This non-client facing role involves overseeing quality management, data analysis, and continuous improvement strategies to ensure exemplary consulting services. ###

Salary

Base: $112,400 - $162,400; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Quality management processes
  • Data analysis for process improvement
  • Continuous improvement strategies
  • Stakeholder engagement
  • Project/program management
  • Experience with project delivery platforms

Nice-to-have

  • Enhancing staff experience
  • Collaborative working environment
  • Elevating delivery excellence
  • Passion for improving processes

Key Requirements

  • Experience developing and communicating role expectations
  • Experience reviewing and improving L&D content
  • Experience building a community of delivery coaches

Work Rights

Not specified

Tailored Resume

Cover Letter