Product Support Sales Representative

Hastings Deering (Australia) Ltd

Mount Isa, Queensland, Australia
Build and maintain trusted customer relationships
Develop and execute account and territory plans
Own and manage sales funnel using crm
This role is pivotal in developing strong, trusted relationships with customers across a defined territory

Job Summary

  • This role is pivotal in developing strong, trusted relationships with customers across a defined territory.
  • You will deliver aftermarket solutions that support equipment performance and reduce total cost of ownership.
  • Hastings Deering offers a wide range of benefits including a rewarding career, competitive remuneration package + commission structure + fully maintained support vehicle, and ongoing training & support.

Matching Summary

This role is pivotal in developing strong, trusted relationships with customers across a defined territory.

Skills & Requirements

Must-have

  • Build and maintain trusted customer relationships
  • Develop and execute Account and Territory Plans
  • Own and manage sales funnel using CRM
  • Resolve parts, warranty, or service issues
  • Promote Caterpillar service offerings
  • Monitor competitive activity and fleet movements

Nice-to-have

  • Customer-focused
  • Passionate
  • Culture of inspiration, innovation, collaboration and execution

Key Requirements

  • Minimum of five years' experience in a customer-facing role
  • Proven experience managing a large and diverse customer base
  • Tertiary qualifications in Business, Commerce, Engineering, or equivalent experience
  • Relevant trade qualifications (desirable)
  • Knowledge of Caterpillar products and Hastings Deering systems (desirable)
  • Proficiency in CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter