Works in a call center environment under supervision on defined work assignments while following established procedures
Job Summary
Works in a call center environment under supervision on defined work assignments while following established procedures.
Exercises basic customer service and technical skills in response to remote monitoring inquiries and complaints from health care professionals, Abbott field personnel, patients, and various internal departments.
Maintains professional, positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Matching Summary
Works in a call center environment under supervision on defined work assignments while following established procedures.
Skills & Requirements
Must-have
remote monitoring inquiries
technical skills
customer service skills
documentation of product contacts
adverse event reporting
Nice-to-have
professional positive cooperative communications
analytical tools and software experience
fast-paced changing environment
attention to details
Key Requirements
Good verbal and written communication skills in English and Dutch