Client & Policy Servicing Processor

AIG Malaysia Insurance Berhad

Policy servicing transactions
Digital workflow and system processing
Data accuracy and operational support
Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details

Job Summary

  • Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details.
  • Manage servicing requests through policy administration systems and digital workflow platforms by monitoring assigned work queues, system generated tasks and automated transactions.
  • At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Matching Summary

Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details.

Skills & Requirements

Must-have

  • policy servicing transactions
  • digital workflow and system processing
  • data accuracy and operational support
  • quality assurance and compliance
  • customer experience focus

Nice-to-have

  • strong attention to detail
  • customer and service-oriented mindset
  • problem solving and analytical skills
  • continuous improvement mindset

Key Requirements

  • Good English communication skills
  • Good interpersonal skills
  • Strong organization, accountability

Work Rights

Not specified

Tailored Resume

Cover Letter